SecretFans Help Center

New to SecretFans? This section helps you launch your first promotion and get your profile in front of fans who are actively browsing creators.

What you’ll learn

• How SecretFans promotion works
• How to create your advertiser account
• Profile requirements before advertising
• How to choose the right category or niche
• How to submit your creator link (OnlyFans or other supported platform)
• How review and approval works

Quick start

1. Create your advertiser account.
2. Add your profile and your best link (free trial link recommended).
3. Choose your promotion type and targeting.
4. Submit and launch.

Campaigns are how you control your visibility on SecretFans. You can start, pause, adjust targeting, and optimize based on results.

Manage your campaigns

• Create a new campaign from your dashboard.
• Edit campaign settings like niche, category, and location targeting.
• Pause or resume at any time (availability depends on your plan).
• Extend or renew to keep momentum.

Best practices

• Run campaigns long enough to build consistent traffic.
• Test one variable at a time (category, image, offer).
• If you use free trials, keep your welcome message and pinned post ready on OnlyFans.

SecretFans is built to help fans find creators fast. The more clearly your profile matches what fans search for, the more targeted your traffic becomes.

Discovery tools on SecretFans

• Category browsing (niche-based discovery)
• Location-based discovery (where available)
• Free trial discovery sections (if you offer trials)
• Featured placements and boosted visibility (campaign-based)
• Search and filters that help fans narrow down what they want

Getting views is step one. Turning those views into subscribers is step two. Small changes to your profile can dramatically improve conversions.

High-impact optimizations

• Use a strong cover image and a clean profile photo.
• Write a short bio that says exactly what fans get.
• Keep your OnlyFans active with fresh posts.
• Offer a free trial or low entry price when you want fast growth.
• Align your campaign targeting with your niche (don’t promote “everything”).

Why SecretFans traffic can convert well

Fans browsing a search engine already have intent. They’re not randomly scrolling; they’re actively looking for creators and niches. If your offer is clear, your profile is updated, and your targeting matches your content, your conversion rate improves.

Manage your account settings, payments, and billing details in one place.

Billing topics

• Update your account details
• Choose a package or plan
• Payment methods and payment troubleshooting
• Invoices and receipts (where available)
• Renewals and plan changes

SecretFans promotions are digital advertising services. Because campaigns start delivering visibility shortly after activation, refunds are only available in specific situations.

When a refund may be granted

• Your campaign was charged but never activated.
• A technical issue on our side prevented your promotion from running.
• Your profile was rejected and no campaign was delivered.
• You were billed more than once for the same campaign.

When refunds are not available

• Your campaign has already started and received exposure.
• You are not satisfied with subscriber results or conversion rate.
• You selected the wrong category, link, or campaign settings.
• Your OnlyFans profile was inactive, private, or not optimized for conversions.

Requesting a refund

To request a review, contact support within 48 hours of the charge and include your account email, campaign name, and a brief explanation of the issue. Our team will review the case and respond as quickly as possible.

If something isn’t working, these quick checks solve most issues.

Common issues

• Your campaign is active but you don’t see it on the site.
• Your profile is pending review or was rejected.
• Your link is incorrect or not loading.
• Your payment didn’t go through.
• You got traffic but few subscribers.

Quick troubleshooting

• Verify your creator link works and is publicly accessible.
• Confirm your campaign is approved and not paused.
• Check that you selected the right category and location (if used).
• Refresh your profile images and bio to match your campaign targeting.

Traffic but low conversions?

This usually happens when the niche doesn’t match the audience, your profile looks outdated, or your offer isn’t clear. Try switching to a more specific category, improving your bio, and using an entry offer like a free trial or a limited discount.